Refund Policy

Last updated: April 7, 2025

Thank you for shopping with Elite Male Training. We strive to ensure your satisfaction with every purchase. Please review our policy below to understand how returns, refunds, and exchanges are handled.

Order Cancellations

You may request a cancellation at any time before your order has been shipped or a shipping label has been paid for.
Once your order has been dispatched, cancellation will be considered a return and processed under our return policy.

To cancel your order, please contact us promptly at support@elitemaletraining.com.

Returns

We offer a 10-day return policy, which means you have 10 days from the date of delivery to request a return.

To be eligible for a return, your item must:

  • Be unused and unworn

  • Be in its original packaging

  • Include all tags, accessories, and components

  • Be in the same condition as received

  • Include a receipt or proof of purchase

If these conditions are not met, the return may be refused.

Return Shipping:
You will be responsible for the cost of return shipping unless the item is damaged, defective, or incorrect.

To start a return, contact us via our website or email at support@elitemaletraining.com.
If your return is accepted, we’ll provide detailed instructions and the correct return address.
Items sent back to us without prior approval will not be accepted.

Problems and Damages

Please inspect your order immediately upon arrival.
If your item is damaged, defective, or incorrect, contact us right away at support@elitemaletraining.com.
We will assess the issue and, where appropriate, offer a free repair, replacement, or exchange.

Exclusions and Non-Returnable Items

Certain items cannot be returned, including:

  • Custom or personalized products (e.g., engraved or special orders)

  • Perishable goods (food, flowers, plants)

  • Personal care items (e.g., cosmetics, hygiene products)

  • Flammable liquids, gasses, or hazardous materials

  • Gift cards and sale items

If you’re unsure whether your item qualifies, please contact us before attempting a return.

Exchanges

We allow exchanges only for defective or damaged items, at our discretion.
Replacement items will be shipped once the returned product has been received and inspected.

14-Day Cooling-Off Period (EU Customers)

If your order is being shipped within the European Union, you are entitled to a 14-day cooling-off period.
You may cancel or return your order for any reason within 14 days of receiving it — no explanation required.

Items must be unused, in their original packaging, and accompanied by proof of purchase.
Shipping costs for voluntary returns are the responsibility of the customer.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be processed automatically to your original payment method within your payment processor’s standard timeframe.

Please note:

  • It may take several business days for your bank or credit card provider to post the refund.

  • Refunds are issued for the order total minus shipping costs, unless the return is due to our error (e.g., damaged or incorrect item).

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact our support team:
📧 support@elitemaletraining.com